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Related Links
ETAP 5.5 New Features
Choose the Correct Bus Level
ETAP License Options
Consulting Services
OTI Contact Information
Request a Demo CD
 
User Feeback Results
 
Contact Information
ETAP Technical Support
Operation Technology, Inc.
17 Goodyear, Suite 100
Irvine, CA 92618-1812
(949) 462-0400
Fax: (949) 462-0200
support@etap.com

 

ETAP User Feedback Form
Your Voice Counts!

Operation Technology, Inc. is dedicated to providing our customers with a superior product experience, and user feedback is one of the central elements of this commitment. In fact, ETAP is designed based on 95% of user suggestions and requests!

By answering a few quick questions, you help us gain a better understanding of how ETAP matches your needs and expectations. Your feedback makes a difference, and will help us continue to make ETAP the most comprehensive power system analysis platform.

To thank you for taking the time to fill out these questions, each month we will randomly select some feedback responders to receive ETAP promotional items at the following frequency.

Every month: 10 respondents will receive an ETAP t-shirt

Every year: 1 respondent will receive a free ETAP package (50-Bus)

ETAP User Information
* Required
First Name*
Last Name*
Company Name *
ETAP Serial Number *
E-Mail *
 
How long have you been using ETAP?
1-6 Months
6-12 Months
1-4 Years
5+ Years
 
What is your overall satisfaction with ETAP?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Comments:
 
How often do you contact ETAP Technical Support?
Once a day
Once a week
Once a month
Occasionally
Never
 
If you have contacted ETAP Technical Support, what is your overall satisfaction?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Comments:
 
How satisfied are you with ETAP in the following areas:
 
Very
Satisfied
Satisfied
Dissatisfied
Very
Dissatisfied
Not Sure

Pricing

First 90 Days After-Sale Support (both sales and technical)
Quality of ETAP
ETAP Meeting Project Needs
 
How likely are you to:
 
Likely
Not Likely
Not Sure
Continue to use ETAP products and services
Purchase additional ETAP modules
Recommend ETAP to others
 
What features and capabilities would you recommend be added to ETAP?
 
Additional comments:

 
Would you like an OTI representative to contact you in case any additional feedback is required?
Yes, I may be contacted.
No, I do not wish to be contacted.

Thank you for your interest in ETAP!

    


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