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Contact Technical Support
ETAP Technical Support
Operation Technology, Inc.
17 Goodyear, Suite 100
Irvine, CA 92618-1812
(949) 462-0400
Fax: (949) 462-0200
support@etap.com
ETAP Upgrade & User-Support "Maintenance" Contract (UUC)
Be sure you are up-to-date with your ETAP Upgrade and User-Support Contract. Continuing your maintenance contract allows you the opportunity to apply ETAP’s unique features and sophisticated analysis techniques to all your power system analysis projects. The agreement interval is 12 months and includes:
Upgrades and new releases

Unlimited software support

Unlimited engineering support

Full access to OTI’s engineering expertise by your entire engineering staff

Averaging two upgrades per year, ETAP remains the most cutting-edge engineering tool on the market today. Among the new features and capabilities of the latest releases are Configuration Manager, ETAP Preferences, License Administrator, and Theme Manager. Other new capabilities have been implemented to enhance existing modules such as cable sizing based on short-circuit, relay test-set interface for ETAP Star, get-set property defaults for elements, sag and tension for unequal towers, and output report navigation. More than 15 modules have been significantly enhanced and upgraded in the 5.5 series, including Advanced Relay Testing and Transient Simulator, Arc Flash, Battery Discharge and Sizing, Ground Grid Systems, and Harmonic Analysis. Enhancements were also made in ETAP Real-Time PSMS, EMS, and ILS.

OTI is dedicated to overall customer satisfaction, whether it is technical support, engineering consultation, or the addition of new features to the program. Contact sales@etap.com or (949) 462-0100 today to receive more information and a quote to receive all these great benefits offered in the ETAP Upgrade and User-Support Contract.